AI solutions for tour operators
Enquiries scattered across email, phone and WhatsApp. Itinerary quotes built by hand. Then peak season arrives with triple the volume and the same team.
Onde se perde tempo em tourism
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01
Enquiries spread across four channels
Email, phone, WhatsApp and the website form. Nobody is quite sure which ones have been answered, and one always slips through.
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02
Quotes built by hand
Every itinerary means opening supplier tables, checking availability and working out margins — one by one, every single time.
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03
Peak season does not scale
Volume triples in July and August. The team does not, and response time is the first thing to give.
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04
The customer lives in three places
Part in email, part in a spreadsheet, part in the booking system. Rebuilding a customer history takes longer than serving them.
O que construímos para resolver isto
Multichannel assistant
Takes enquiries from email, the website and WhatsApp, identifies destination, dates and party size, and replies straight away.
Automatic quotes
Builds the itinerary and the price from your own supplier tables, with margin already applied.
Connected to your booking engine
Syncs with the booking system and the CRM: an enquiry is entered once and shows up everywhere.
Occupancy and margin by product
Which products fill, which ones actually earn, and where time is lost — without waiting for month end.
An enquiry at 11pm on a Sunday
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1
"Family of four, Algarve, second week of August, hotel with a pool."
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2
The assistant reads the enquiry, extracts destination, dates and profile, and checks supplier availability.
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3
It builds three options with pricing and sends the proposal within four minutes.
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4
Everything is logged in the CRM, with a follow-up task waiting for the sales team on Monday morning.
Choose the right starting point for your company
Every Smartize project is unique. The packages below represent different levels of complexity and customization.
Smart Launch
For small businesses starting their AI journey.
- Business analysis
- Custom AI solution
- 1-2 automated processes
- Basic integrations
- Initial training
- Post-implementation support
Every Smartize project is built from scratch. The prices shown represent different levels of complexity and customization.
Quanto tempo é que a sua operação em tourism perde por semana?
Em 30 minutos mostramos onde a IA pode gerar mais valor no seu caso concreto. Sem compromisso.