Skip to content
Retail

AI solutions for retail

Half of customer service is the same four questions. Replenishment is decided on instinct. And B2B quotes still go out one at a time.

Agendar diagnóstico gratuito Ver soluções
O que trava a operação

Onde se perde tempo em retail

  1. 01

    The same enquiry, a thousand times

    "Where is my order", "can I exchange this", "do you have it in stock", "when are you restocking". Repeated questions that eat the whole team.

  2. 02

    Replenishment by instinct

    Decided on what someone remembers from last season, and the result is a stockout on one line and dead stock on another.

  3. 03

    Manual B2B quotes

    Every business customer means assembling a price list, terms and lead times — again, by hand.

  4. 04

    Store and online do not talk

    Stock, purchase history and the customer record live in different systems, and nobody sees the full picture.

Soluções aplicadas

O que construímos para resolver isto

Customer service assistant

Answers order status, exchanges and availability using live data from your ERP and carrier.

Replenishment forecasting

Suggests quantities per line and per store from history, seasonality and what is actually moving now.

Automatic B2B quotes

Price list, terms and lead times generated from the customer profile and order volume.

Store and online in one place

Stock, orders and customer history unified across the point of sale and the online shop.

Na prática

The Monday after a campaign

  1. 1

    340 messages arrive, and 210 of them are about order status.

  2. 2

    The assistant answers those with live tracking from the carrier.

  3. 3

    The remaining 130 — exchanges, complaints, edge cases — go to the team.

  4. 4

    The team spends the day on what genuinely needs a person.

Packages

Choose the right starting point for your company

Every Smartize project is unique. The packages below represent different levels of complexity and customization.

from
€990

Smart Launch

For small businesses starting their AI journey.

  • Business analysis
  • Custom AI solution
  • 1-2 automated processes
  • Basic integrations
  • Initial training
  • Post-implementation support
Popular
from
€2,990

Smart Growth

For companies scaling automation across the business.

  • Everything in Smart Launch
  • Multiple AI workflows
  • Advanced assistants
  • CRM & system integrations
  • Business dashboards
  • Team training
  • Priority support
custom pricing
Custom

Smart Enterprise

For larger companies with complex requirements.

  • Complete business analysis
  • Advanced AI architecture
  • Custom software development
  • Enterprise integrations
  • Dedicated support
  • Continuous optimization

Every Smartize project is built from scratch. The prices shown represent different levels of complexity and customization.

Quanto tempo é que a sua operação em retail perde por semana?

Em 30 minutos mostramos onde a IA pode gerar mais valor no seu caso concreto. Sem compromisso.

Agendar diagnóstico gratuito