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Terms and Conditions

Terms of use for the Smartize website: intellectual property, liability, meeting bookings and governing law.

This is a courtesy translation. In case of divergence, the Portuguese version prevails.

Last updated: [date]

1. Who we are

This website belongs to [Full legal name], VAT [VAT number], registered at [Full registered address], reachable at info@smartize.pt.

2. Scope

These terms govern access to and use of this website and the forms it offers, including enquiries and diagnostic meeting bookings. By using the site, you accept them. If you do not agree, please do not use it.

Consulting, development and integration services are governed by their own contract, agreed case by case. Nothing on this website constitutes a binding offer in itself.

3. Using the site

You agree to use the site in good faith and not to:

  • submit false data, third-party data without authorisation, or unlawful content;
  • attempt to reach restricted areas, circumvent security measures or overload the service;
  • extract content automatically and at scale without our written permission.

4. Intellectual property

The texts, images, trade marks, logos, code and design of this site belong to [Full legal name] or to third parties who authorised their use, and are protected by copyright and related rights. You may read and print content for personal use; any reproduction, distribution or modification for other purposes requires written permission.

Third-party trade marks mentioned — in particular those of technology vendors — belong to their respective owners and are referenced for information only, implying no partnership or endorsement.

5. Third-party content and links

The site may link to third-party websites. We do not control them and are not responsible for their content or privacy practices.

6. Meeting bookings

Booking a diagnostic meeting is free and creates no obligation for either party. We may decline or reschedule a booking, letting you know through the contact details you provide. You may cancel or reschedule at any time, using the links in your confirmation email.

7. Availability and liability

We do our best to keep the site available and the information accurate and current, but we do not guarantee uninterrupted or error-free operation. Content on this site is informational and does not replace professional advice tailored to your situation.

To the extent permitted by law, we are not liable for indirect damages, loss of profit or loss of data arising from the use or inability to use the site. Nothing in these terms excludes liability that the law does not allow to be excluded, in particular for wilful misconduct or gross negligence.

8. Data protection

Personal data processing is described in the Privacy Policy and the use of cookies in the Cookie Policy.

9. Changes

These terms may change. The version in force is the one published on this page, with the date shown at the top.

10. Governing law and disputes

Portuguese law applies. The courts of [judicial district], Portugal, have exclusive jurisdiction, with express waiver of any other.

If you are a consumer, you may use alternative dispute resolution. The European online dispute resolution platform is available at ec.europa.eu/consumers/odr, and the Portuguese electronic complaints book at www.livroreclamacoes.pt.